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Navigating the complexities of Medicaid can be a daunting task for both healthcare providers and patients alike. In Alabama, the Medicaid Pharmacy Miscellaneous PA Request Form, known commonly as the Alabama 390 form, stands as a crucial document designed to streamline the process of requesting prior authorization for pharmacy services. This form, which can be faxed or mailed, requires detailed information about the patient, prescriber, and dispensing pharmacy. The document aims to ensure that the treatment prescribed is indicated, necessary, and meets the guidelines set forth by the Alabama Medicaid Agency. It calls for specifics such as patient and prescriber details, the drug requested, and, importantly, the medical rationale behind the treatment. Compounding specifics are accommodated for those cases where a more tailored pharmaceutical approach is required. Furthermore, the form's structure underscores the necessity for a prescribing practitioner's certification that the proposed treatment is under their supervision, reiterating the importance of accountability in patient care. With an established fax number and a mailing address to Health Information Designs in Auburn, AL, this form embodies a systematic approach to handling pharmacy-related prior authorization requests, making it a vital piece of documentation in the management of Medicaid patients' pharmaceutical needs.

Alabama 390 Example

Alabama Medicaid Pharmacy

Miscellaneous PA Request Form

FAX: (800) 748-0116

 

 

 

Fax or Mail to

 

 

 

 

P.O. Box 3210

Phone: (800) 748-0130

 

 

Health Information Designs

 

 

 

 

Auburn, AL 36832-3210

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PATIENT INFORMATION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Patient name

 

 

 

 

 

 

 

 

Patient Medicaid #

 

 

 

Patient DOB

 

Patient phone # with area code

 

 

 

 

 

 

Nursing home resident ❒ Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PRESCRIBER INFORMATION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Prescriber name

 

 

 

 

 

 

NPI #

 

 

License #

 

Phone # with area code

 

 

 

 

 

 

 

Fax # with area code

 

 

 

 

 

Address (Optional)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Street or PO Box /City/State/Zip

I certify that this treatment is indicated and necessary and meets the guidelines for use as outlined by the Alabama Medicaid Agency. I will be supervising the patient’s treatment. Supporting documentation is available in the patient record.

Prescribing practitioner signature

Date

DISPENSING PHARMACY INFORMATION

Dispensing pharmacy Phone # with area code NDC #

NPI #

Fax # with area code Drug Requested

DRUG/CLINICAL INFORMATION

Required for all requests

Drug request – Complete this section

 

Quantity per month

 

 

 

 

 

Compounding Professional Fee – Complete items marked ◆ and next section

PA Refills:

0 1 2 3 4 5 Other

 

◆ Diagnosis

 

 

 

 

ICD-9

Code*

 

 

 

 

 

 

◆ Diagnosis

 

 

 

 

ICD-9

Code*

 

◆ ❒ Initial Request

❒ Renewal

 

 

 

 

 

 

Medical justification

◆ ❒ Additional medical justification attached.

EPSDT Referral form attached

*See Instruction Sheet, Section 4

 

COMPOUNDING SPECIFIC INFORMATION

Compounding Ingredients (Ing.)

 

Ing. Name

 

Ing. Name

 

Ing. Name

 

Ing. Name

If more ingredients are required, attach additional sheets.

Compounding Time

Units Requested (in minutes)

FOR HID USE ONLY

❒ Approve request

❒ Deny request

❒ Modify request

❒ Medicaid eligibility verified

Comments

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reviewer’s Signature

 

 

 

Response Date/Hour

FORM 390

 

 

 

Alabama Medicaid Agency

Revised 2/23/08

 

 

 

www.medicaid.alabama.gov

Form Specs

Fact Name Description
Purpose of Form The Alabama 390 form is used for submitting Pharmacy Miscellaneous Prior Authorization (PA) requests to Medicaid.
Submission Methods The form can be submitted either by fax or mail, as detailed on the form itself.
Governing Law The form is governed by the regulations and guidelines established by the Alabama Medicaid Agency.
Key Sections Includes sections for patient information, prescriber information, dispensing pharmacy information, drug/clinical information, and compounding specific information.
Prescriber Certification Prescribers must certify that the treatment is necessary and meets the guidelines for use as outlined by the Alabama Medicaid Agency.
Compounding Information If the request involves compounding, details about the ingredients and time units requested are necessary.
Diagnosis Codes The form requires ICD-9 diagnosis codes for medical justification.
Contact Information Provides fax and phone numbers for submitting the form, as well as the address for Health Information Designs in Auburn, AL.

Detailed Guide for Writing Alabama 390

Filling out the Alabama Medicaid Pharmacy Miscellaneous PA Request Form, known as Form 390, is a critical step in the process of obtaining prior authorization for certain pharmacy services. This document is essential for providers who are prescribing or dispensing medications that require prior approval from Alabama Medicaid. Accuracy and completeness during this process ensure timely consideration and processing of your request. Following the specified steps correctly helps in streamlining the authorization process, ensuring that patients receive the required medications without unnecessary delays.

  1. Begin by entering the Patient Information:
    • Write the patient's full name as it appears on their Medicaid card.
    • Enter the patient's Medicaid number.
    • Provide the patient's date of birth (DOB).
    • Include the patient's phone number, making sure to add the area code.
    • Indicate with a check if the patient resides in a nursing home by marking "Yes" or leave it blank if "No".
  2. Fill in the Prescriber Information section:
    • Document the name of the prescriber.
    • Record the prescriber's NPI (National Provider Identifier) number.
    • Write down the prescriber's license number.
    • Provide the phone and fax numbers of the prescriber, including the area codes.
    • If available, enter the address of the prescriber, including street or PO Box, city, state, and zip code.
    • The prescriber must sign the form to certify the treatment's necessity and supervision over the patient's treatment. Don't forget to date the signature.
  3. Next, move to the Dispensing Pharmacy Information:
    • Enter the dispensing pharmacy name.
    • Provide the pharmacy phone and fax numbers with the area codes.
    • Fill in the NDC (National Drug Code) number and the NPI number associated with the dispensing pharmacy.
  4. In the Drug/Clinical Information section, address the request specifics:
    • Mark whether this form is for a Drug request or Compounding Professional Fee by checking the appropriate box.
    • For drugs, specify the requested quantity per month.
    • Indicate the diagnosis by listing the ICD-9 Code(s). Attach additional justification if needed.
    • Designate if this is an Initial Request or a Renewal and provide the necessary medical justification.
    • Check if an EPSDT Referral form is attached, if applicable.
  5. For compounding requests, complete the Compounding Specific Information section:
    • List all ingredients needed for the compounding.
    • Specify the compounding time in minutes.
    • If more space is needed for ingredients, attach additional sheets with the required information.
  6. Leave the section FOR HID USE ONLY blank. It is intended for internal use by Health Information Designs and will be completed during the review process.

Once completed, review the form for accuracy and completeness. Then, fax or mail it to the provided address or fax number. Ensure that all supporting documentation is attached before sending. Timely and accurate completion of this form expedites the prior authorization process, facilitating quicker access to necessary medications for patients under the care of Alabama Medicaid.

Common Questions

What is the Alabama 390 form used for?

The Alabama 390 form is designed for use by healthcare providers to request prior authorization for pharmacy services not automatically covered under the Alabama Medicaid program. It is essential for obtaining approval for medications that require verification of necessity and appropriateness according to the Alabama Medicaid Agency guidelines. This form can be used for requests related to specific drugs, compounding professional fees, and refills, ensuring that these services meet the established criteria and are necessary for the patient's treatment. The form must be completed by the prescribing practitioner, who certifies the need for the medication and supervises the patient's treatment.

How do I submit the Alabama 390 form?

The Alabama 390 form can be submitted either by fax or mail. The fax number for submission is (800) 748-0116. If choosing to mail the form, it should be sent to P.O. Box 3210, Auburn, AL 36832-3210. It's important to ensure that the form is thoroughly completed to avoid delays in processing. This includes filling out patient information, prescriber information, dispensing pharmacy details, and the required drug/clinical information. Supporting documentation should also be included if necessary for the request.

What information is needed to complete the drug/clinical section of the form?

In the drug/clinical information section of the Alabama 390 form, several key pieces of information are required. This includes the drug requested, the quantity per month, and whether it's an initial request or a renewal. Additionally, the diagnosis with the corresponding ICD-9 code must be provided. Medical justification for the request must be clearly stated, and if any additional medical justification exists, it should be attached to the form. For compounding requests, specifics about the compounding ingredients and time units requested also need to be filled in. It's crucial to provide complete and accurate information to facilitate the review and approval process.

What happens after submitting the form?

After the Alabama 390 form is submitted, it is reviewed by Health Information Designs (HID), which acts on behalf of the Alabama Medicaid Agency. The review process includes verifying Medicaid eligibility and assessing the medical necessity and appropriateness of the request based on the provided documentation and guidelines. HID may either approve, deny, or modify the request. The decision, along with any comments from the reviewer, will be documented on the form. The response includes the date and hour of the decision and is communicated to the requesting party. It's important for prescribers and pharmacies to follow up on their requests to ensure patients receive the necessary medications in a timely manner.

Common mistakes

When filling out the Alabama Medicaid Pharmacy Miscellaneous PA (Prior Authorization) Request Form, also known as Form 390, several common mistakes can lead to delays or denials in authorization. It's crucial to pay close attention to detail and provide complete and accurate information to avoid these pitfalls.

  1. Not double-checking the patient's Medicaid number: One of the most common and easily avoidable mistakes is inaccurately entering the patient's Medicaid number. The correct patient Medicaid number is essential for the form to be processed.
  2. Omitting the patient's DOB or phone number: Each patient's date of birth (DOB) and phone number with the area code must be included for identification and contact purposes. Leaving these fields blank can result in unnecessary delays.
  3. Forgetting to indicate if the patient is a nursing home resident: It's important to mark the appropriate box indicating whether the patient resides in a nursing home. This information can affect the authorization process.
  4. Incomplete prescriber information: The prescriber's name, NPI number, license number, phone and fax numbers, and address must be filled out entirely. Missing any of these details can prevent the form from being processed.
  5. Failing to sign and date the form: The prescribing practitioner's signature and the date are mandatory. They serve as a certification that the requested treatment is necessary and meets the Alabama Medicaid Agency's guidelines.
  6. Inaccurate or incomplete drug request details: Specifically, for drug requests or compounding, all required sections should be meticulously completed, including the drug's name, NDC number, quantity per month, and any medical justification if applicable.
  7. Overlooking the importance of diagnosis ICD-9 Codes: Each request must include the correct Diagnosis ICD-9 Code. This code is critical for indicating the medical justification of the requested drug or service.
  8. Neglecting to attach additional necessary documents: Sometimes, additional medical justification or an EPSDT (Early and Periodic Screening, Diagnostic, and Treatment) Referral form is required. Failing to attach these documents when indicated can delay the processing of the form.

By avoiding these eight common errors, healthcare providers can streamline the authorization process for their patients, ensuring timely access to the medications and treatments they need. It's all about attention to detail and providing comprehensive, accurate information on the form.

  • Always double-check entries for accuracy before submission.
  • Ensure all sections of the form are completely filled out.
  • Contact the prescriber or pharmacy if you are unsure about any details required on the form.

Paying close attention to these points can significantly reduce the risk of delays in the prior authorization process and improve the efficiency of patient care coordination.

Documents used along the form

When professionals in the healthcare and legal fields navigate the complexities of ensuring patients have access to necessary medications, the Alabama Medicaid Pharmacy Miscellaneous PA (Prior Authorization) Request Form, commonly known as Form 390, plays a vital role. In addition to this form, several other documents often come into play to support a patient's application for medication coverage under Medicaid. These documents help in providing a complete picture of the patient's health needs and justify the necessity for specific medications.

  • Physician Certification Statement: This document serves as an affirmation from the physician that the requested medication is critical for the patient's treatment plan. It highlights the medical necessity and aligns with the guidelines set by the Alabama Medicaid Agency, underscoring the prescriber's direct supervision over the patient’s treatment.
  • Medical Records: A thorough compilation of the patient’s medical history, including previous treatments, medications, and responses to those medications. These records offer detailed insights into the patient's health journey, substantiating the claim for the necessity of the medication requested.
  • Medication Administration Record (MAR): Typical in nursing homes or long-term care facilities, the MAR tracks all medications a patient receives. It demonstrates the patient's medication regimen, contributing to a detailed view of how the requested medication fits into the overall treatment strategy.
  • EPSDT (Early and Periodic Screening, Diagnostic, and Treatment) Service Referral Form: Particularly crucial for patients under 21, this form ensures that children and young adults receive all necessary health care services, including vaccines, check-ups, and treatments. For medications covered under EPSDT, this document verifies the need as part of comprehensive care.

In sum, the journey to securing medication coverage through Alabama Medicaid involves more than just submitting Form 390. The combination of a Physician Certification Statement, Medical Records, MAR, and EPSDT Service Referral Form provides a robust foundation supporting the necessity and urgency of the request. Together, these documents form a cohesive argument for the patient’s needs, streamlining the approval process and ultimately contributing to better health outcomes.

Similar forms

The Alabama 390 form, known as the "Alabama Medicaid Pharmacy Miscellaneous PA (Prior Authorization) Request Form," plays a crucial role in the healthcare system, particularly in the prescription process within the Medicaid program. This form is essential for obtaining authorization for pharmacy services that might not be covered automatically under the standard Medicaid plan. Its structure and purpose draw parallels with other important medical and pharmaceutical forms, each designed to streamline healthcare processes and ensure that patients receive the necessary treatments without undue delay.

Comparison to the Prior Authorization Form for Specialty Medication

The Alabama 390 form bears a strong resemblance to the Prior Authorization Form for Specialty Medication commonly used across various healthcare systems. Both forms share the critical function of requiring detailed medication information, including the drug name, dosage, and expected duration of the therapy. The key similarity lies in their role in facilitating the review process by insurance providers, ensuring the prescribed medication is both necessary and suitable for the patient's condition. Furthermore, both forms typically require the prescriber's certification that the proposed treatment is essential and that they will oversee the patient's therapy, reinforcing the safeguarding of patient health while promoting efficient use of healthcare resources.

Comparison to the Prescription Drug Claim Form

While the Alabama 390 form focuses on the prior authorization for pharmacy services under Medicaid, it is also similar to the Prescription Drug Claim Form used in the insurance industry. This form is pivotal for the reimbursement process for prescription drugs, detailing the drug prescribed, the quantity dispensed, and the total cost. The similarity extends to the necessity of both forms in ensuring the judicious use of medications, with a particular emphasis on the alignment with insurance guidelines and coverage limits. However, the Alabama 390 form is distinct in its specific association with Medicaid and its focus on prior authorizations, whereas the Prescription Drug Claim Form is more broadly applicable across various insurance plans for the purpose of claims processing after the fact.

Comparison to the Medication Therapy Management (MTM) Program Forms

Similarly, the Alabama 390 form shares certain objectives with Medication Therapy Management (MTM) Program Forms, which are used to assess a patient’s medication regimen and ensure it is optimized for efficacy and safety. Both forms contribute to a comprehensive review of the patient's medication needs, with an emphasis on achieving the desired therapeutic outcomes while minimizing risks. The primary distinction between them lies in their functionality: the Alabama 390 form is instrumental in securing the necessary approvals for medication under Medicaid, while MTM Program Forms are more focused on evaluating and managing the patient's overall medication strategy to enhance care coordination and health outcomes.

Dos and Don'ts

When filling out the Alabama 390 form for a Medicaid Pharmacy Miscellaneous PA (Prior Authorization) Request, it's important to pay close attention to the details to ensure the request is processed efficiently and accurately. Here are several dos and don'ts:

  • Do ensure you have the correct form version by verifying the revision date. The latest version should be used for submissions.
  • Do provide complete patient information, including the patient's Medicaid number, full name, date of birth, and phone number. If the patient resides in a nursing home, make sure to indicate this by checking the appropriate box.
  • Do fill out the prescriber's information section in its entirety, including NPI number, license number, phone number, fax number, and address if available.
  • Do carefully read the certification statement by the prescriber before signing and dating the form, which confirms the necessity and appropriateness of the treatment according to the guidelines provided by the Alabama Medicaid Agency.
  • Do provide detailed drug/clinical information, including the name of the drug requested, quantity per month, and diagnosis ICD-9 codes. If the drug is for compounding, ensure all component ingredients and the compounding time are accurately listed.
  • Don't leave sections incomplete. If a section does not apply, mark it as N/A (not applicable) rather than leaving it blank to indicate that the section was not overlooked.
  • Don't forget to attach any additional required documents, such as supporting medical justification or EPSDT (Early and Periodic Screening, Diagnostic, and Treatment) referral forms.
  • Don't fax or mail the form without double-checking all the information for accuracy and completeness. Errors or omissions can delay the approval process.
  • Don't hesitate to contact the provided phone number for assistance if you encounter any issues or have questions about the form or the process.

Following these guidelines will help ensure the Alabama 390 form is filled out correctly, facilitating a smoother prior authorization process with Alabama Medicaid.

Misconceptions

There are several misconceptions surrounding the Alabama Medicaid Pharmacy Miscellaneous PA (Prior Authorization) Request Form, also known as the Alabama 390 form. Clearing up these misconceptions can help in understanding how this form functions within Alabama's Medicaid system.

  • The 390 form is only for prescription drugs. While it's primarily used for requesting authorization for prescription medications, the Alabama 390 form also encompasses requests for compounding ingredients and professional compounding fees. This broader scope aims to cover a variety of pharmacy services, not just prescription medication alone.
  • Anyone can submit the 390 form. This form must be completed by a licensed prescriber, such as a doctor or nurse practitioner. They certify that the requested treatment is necessary and meets Alabama Medicaid's guidelines. While patients or pharmacists can initiate the process, the actual submission must come from the prescriber.
  • Prescriber information is optional. The form requires comprehensive prescriber information, including name, NPI (National Provider Identifier) number, license number, and contact details. This information is crucial for verifying the prescriber's authority to request medication or services for Medicaid patients.
  • Diagnosis codes can be from any coding system. The form specifically requests ICD-9 diagnosis codes. Even though the healthcare industry has largely transitioned to ICD-10, it’s essential to use the correct version of codes as specified in the form instructions.
  • All sections of the form must be completed for every request. Some sections are labeled as required only for certain types of requests, such as compounding specifics. Understanding which parts of the form apply to your specific request is essential to avoid unnecessary delays in processing.
  • Prior Authorization (PA) refills do not need approval. The form has a section for indicating the number of refills. However, this does not mean automatic approval for refills. Each refill request may be subject to review, based on Alabama Medicaid's policies.
  • Supporting documentation is rarely needed. On the contrary, the form clearly states that supporting documentation is always accessible in the patient record, suggesting that such documentation should be available upon request. In some cases, additional medical justifications are required and must be attached.
  • Approval is guaranteed for all requests. The final section of the form is reserved for the Health Information Designs (HID) reviewer's use and includes options to approve, modify, or deny requests. Medicaid eligibility is verified as part of the review process, meaning not all requests will be automatically approved.

Understanding these points about the Alabama 390 form can significantly streamline the process for prescribers and ensure that patients receive the medications and services they need under Medicaid with fewer complications or delays.

Key takeaways

Filling out the Alabama 390 form correctly is crucial for healthcare providers who wish to request pharmacy-related authorizations from Medicaid. Here are ten key takeaways to ensure the process is smooth and successful:

  • Accuracy is paramount: Make sure all the patient information, including Medicaid number and date of birth, is accurate to avoid processing delays.
  • The form requires detailed prescriber information, including the National Provider Identifier (NPI) and license number. Double-check these details for correctness.
  • Indicating whether the patient is a nursing home resident directly on the form is essential, as it may impact the approval process.
  • For every request, the prescriber must certify that the treatment is necessary and meets Alabama Medicaid's guidelines, ensuring accountability and adherence to standards.
  • Supporting documentation should always be updated and readily available in the patient's record, indicating thorough preparation for any follow-up inquiries.
  • When filling out the section on the drug requested, it is crucial to detail the quantity needed per month, ensuring the patient receives an adequate supply without interruption.
  • If the medication requires compounding, providing a complete list of ingredients and the time needed for compounding is necessary. This information helps in evaluating the request's complexity and necessity.
  • The form allows for specifying the nature of the request, such as whether it is an initial request or a renewal. This clarity helps in streamlining the approval process.
  • For compounded prescriptions, a professional fee section is included. This detail supports the acknowledgment of the additional expertise and time commitment required from the pharmacist.
  • The Health Information Designs (HID) section is for official use only but understanding that the request can be approved, denied, or modified provides insight into potential outcomes and the need for clear, comprehensive information.

Remember, every item on the Alabama 390 form plays a role in ensuring the patient receives timely and appropriate care. Being meticulous, providing complete and accurate information, and including necessary documentation can significantly enhance the efficiency and outcome of the request process.

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